In these challenging and complex times, our priority is to continue offering our guests the excellence in service that characterizes us, guaranteeing their health and well-being as well as that of our entire team.
To achieve this, Terra Dominicata, in collaboration with the Servei Català de la Salut, implemented health and safety measures in compliance with the guidelines of the Spanish authorities and the World Health Organization. These two agencies have developed, together with the hotel team, a series of rigorous cleaning and security procedures and protocols that will ensure that all our guests and visitors feel relaxed and comfortable in a safe environment:
• Training to our staff of the new health and safety protocols and habits as well as wearing protective gear.
• New disposable amenities in room: face mask, gloves and hand sanitizer.
• Hand sanitizer at the reception and common areas.
• New procedure for cleaning and disinfection of facilities with greater emphasis on high touch areas.
In case you have any questions or need more information about our protocols, please contact us via email: reservations@terradominicata.com